Privacy Policy

Last Updated: 1st Jan 2025

Synzentech ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.synzentech.com or engage with our IT services, software development, and consultancy solutions. By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree, please refrain from using our website or services. For questions, contact us at:📧 Email: info@synzentech.com |📍 Location: UAE (serving clients globally)

1. Information We Collect

We may collect the following data when you interact with our website or services:

A. Personal Information

• 1- Contact Details (Name, Email, Phone, Company)
• 2- Business Information (Job title, Industry, Project Requirements)
• 3- Payment & Billing Data (For service agreements)
• 4- Resumes/CVs (If applying for jobs)
  
  

B. Automated Data Collection

• 1- Cookies & Tracking Technologies (IP address, browser type, device info)
  
• 2- Website Analytics (Google Analytics, heatmaps, session recordings)
  
• 3- Log Files (Pages visited, time spent, referral sources)
  
  

C. Client Project Data

·         Non-disclosure agreements (NDA)-protected information

·         Software development & consultancy-related documents

2. How We Use Your Data

We process your information for:

• 1- Service Delivery – Providing IT solutions, software development, and consultancy.
• 2- Client Communication – Responding to inquiries, support requests, and project updates.
• 3- Marketing & Business Growth – Sending newsletters, promotions (with opt-out options).
• 4- Legal & Compliance – Meeting UAE and international data protection laws.
• 5- Security & Fraud Prevention – Protecting against unauthorized access.
  
  
  

3. Data Sharing & Disclosure

We do not sell your data. However, we may share it with:

•  1- Trusted Third-Party Vendors (Hosting, payment processors, cloud services)
•  2- Legal Authorities (If required by UAE or international law)
•  3- Business Partners (Only with your explicit consent for collaborations)
  
  

4. Data Security Measures

We implement industry-standard security protocols, including:

• 1- Encryption (SSL/TLS) for data transmission
• 2- Secure servers with firewalls and access controls
• 3- Regular security audits
• 4- Employee confidentiality agreements
  
  

5. Your Data Protection Rights
Under UAE Data Protection Laws & GDPR (for EU clients), you have the right to:

• 1- Access, Correct, or Delete your personal data
• 2- Opt out of marketing communications
• 3- Withdraw consent (where applicable)
• 4- Lodge a complaint with a regulatory authority
• 5- To exercise these rights, email info@synzentech.com.
  
  

6. International Data Transfers
As a global IT service provider, your data may be processed outside the UAE. We ensure:

• 1- Adequate safeguards (Standard Contractual Clauses, GDPR compliance)
• 3- Data minimization (Only necessary data is transferred)
  
  

7. Cookies & Tracking Technologies

We use cookies to:

• 1- Enhance user experience
• 2- Analyze website traffic
• 3- Personalize content
• 4- You can disable cookies via browser settings, but some website features may not function properly.

 

8. Children's Privacy

Our services are not directed at children under 18. If we inadvertently collect such data, we will delete it immediately.

9. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

For privacy-related concerns, contact:
Synzentech

·         📧 Email: info@synzentech.com

·         🌐 Website: www.synzentech.com